Bureau for Development, Democracy, and Innovation (DDI)

Branches Involved

  • Natural Environment
  • Built Environment
  • Climate and Cross-Sectoral Strategy

Project Partners


The Sharing Environment and Energy Knowledge (SEEK) Project supported USAID’s Bureau for Development, Democracy, and Innovation (DDI) and the Water Center under the Bureau for Resilience and Food Security (RFS) in building effective processes and strategies for training, communication, knowledge management, and organizational development. Under DDI, SEEK worked directly with the Forestry and Sustainable Landscapes team and Biodiversity Division under the Natural Environment branch, the Energy team and Engineering team under the Built Environment branch, and the Climate and Cross-Sectoral Strategy branch. Under RFS, SEEK worked directly with the Water Center.

The SEEK Project

  • Provided USAID staff and the broader development community with the requisite knowledge, skills, and abilities to design, implement, monitor, and evaluate quality programs;
  • Developed and enhanced communications and information management systems that facilitated effective knowledge sharing and learning;
  • Provided key audiences the information and knowledge needed to act with a greater understanding of the offices’ policies, programming, and impact; and,
  • Strengthen USAID’s organizational capacity to efficiently learn and adaptively manage.

Build Technical Capacity and Leadership

Enhance USAID staff and the broader development community’s knowledge, skills, and abilities to apply learning to relevant programming.

SEEK designed and delivered effective learning events and resources that supported USAID staff learning and its application.

The SEEK training task area supported USAID through the organization, design, and delivery of trainings, workshops, and learning series to build technical capacity and leadership. We used adult learning principles and identified best practices to ensure learning objectives are met in in-person and online deliveries. We collaborated with our clients throughout the entire process of tailoring trainings — from audience analysis and design to implementation and evaluation — to meet the needs of the target audience.

Enhance Communication and Outreach

Provided key audiences―such as USAID staff and leadership, Congress, host country organizations, and other stakeholders―with the information needed to act with greater understanding of the offices’ policies, programming, and impact.

SEEK developed strategic communications approaches and methods that effectively target and share critical information and resources with key audiences.

SEEK used strategic communications approaches to improve internal and external engagements. To have USAID and their key audiences act with greater understanding of policies and programming, the SEEK communications task area strategically developed and disseminated critical information to these groups. Prioritized avenues for facilitating the completion of this goal included strengthening access to data and results, and identifying key messages and overarching themes, to develop effective communication products.

Foster Knowledge Management for Learning

Develop and facilitate effective knowledge generation, storage, sharing, and application.

SEEK supported USAID to increase opportunities for staff and partners to effectively build networks, share knowledge, and learn from resources.

SEEK took a strategic approach to effectively develop knowledge management processes and platforms to make critical information more accessible and useful to support continuous learning and application. To achieve this goal, SEEK expanded opportunities for USAID to co-design appropriate KM processes, participate in activities (such as webinars), and influence refinements of legacy systems to support KM processes.

Featured Knowledge Management Activities


Strengthen Organizational Capacity and Manage Change

Support USAID’s organizational capacity for greater efficiency, learning, and adaptive management.

SEEK developed and improved systems, processes, and tools for USAID staff to collaborate and coordinate more efficiently and effectively in designing, implementing, and managing programs.

SEEK took a systems approach to enhancing organizational effectiveness at the individual, team, office/mission, and partnership levels. We worked collaboratively with USAID partners, building a shared understanding and commitment to their desired results and the path to achieve them. Below are examples of the different organizational development and facilitation services USAID staff can access through the SEEK contract:

Team Building and Group Skills Development Meeting and Workshop Facilitation

Photo by Olaf Zerbock, USAID.
July 2017. Meeting at the the Nagkakaisang Tribu ng Palawan (NATRIPAL) or the United Tribes of Palawan offices with Palawan indigenous tribal communities from Campung Ulay (shown) and Punta Baja, both in southern Palawan near Rizal, to discuss their lives and liveihoods in the context of enterprise projects and environmental considerations. Puerto Princesa, Palawan, Philippines. Photograph by Jason Houston for USAID

Individual Performance Support and Skill Building Leadership Development
Change Management

Change Management Collaboration, Co-Creation, and CLA

July 2017. Community meeting to discuss enterprise projects. Aborlan, Barangay Sagpangan, Palawan, Philippines. Photograph by Jason Houston for USAID
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